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Contact Mutual Bank

Call Us Toll-Free

Our customer service team will be happy to help with any questions you may have.

Call 866.986.9226

Visit Any of Our 9 Convenient Locations

Our corporate headquarters is located at:
570 Washington Street, Whitman, MA 02382

Find a Location

Automated Account Info Line

Have a question about your account? Call the number below for details about your account balance, recent account activity, and other account information.

Call 888.226.5276

Send a Secure Message

Log into your online account and use the message center to send a secure message to our customer service team. It's the safe way to send personal or account information.

Online Account Login

Report a Lost or Stolen Debit Card

To report a lost or stolen debit card, please call Mutual Bank immediately.

During business hours, call 866.986.9226

During non-business hours, call 833.231.0730

Debit Card PIN Change

To change your Debit Card PIN number:

Call 800.992.3808

If You Receive an Account Fraud Activity Alert

Mutual Bank uses a monitoring service to identify possible fraudulent debit card activity. If you ever receive an alert for your account, call the Card Fraud Detection Line to report any approved transactions that have been marked as fraudulent.

Call Card Fraud Detection at 833.249.0524

Routing Number


Contact Us

Use this form for general questions or comments about Mutual Bank services. Be safe: do not send personal or account info on the unsecured form. Instead, log into your account and send us a Secure Message. You can also call or stop by any Mutual Bank branch.

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