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Debit Security & Restricted Countries

Report A Lost Or Stolen Card

To report your card lost or stolen, please call Mutual Bank immediately.

  • During business hours, call (866) 986-9226.
  • During non-business hours, call (800) 528-2273.

Fraud Alert

To report approved transactions that have been marked as fraudulent charges:

  • Call (800) 889-5280 - Option 1

ATM & Debit Card Restricted Countries

To protect your banking security, Mutual Bank currently will NOT authorize ATM and debit card transactions in the following countries/states:

  • Brazil
  • Gibraltar
  • Haiti
  • Iceland
  • Malaysia
  • Romania
  • Thailand
  • United Arab Emirates
  • Lebanon
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